Community Manager Upscale & Luxury Brands @ InterContinental Hotels Group, London
Management Consulting | Southall, United Kingdom, GB
In a nutshell, I'm a tea maniac, fine arts fanatic, books lover, marketing junkie and Internet ogre whose eagerness towards innovation is a sole match for his professional commitment.
Efficient, self-motivated and enthusiastic, I’m looking forward to building on my international marketing & brand management experience.
Specialties: international system analysis, data analysis, public relations, strategy, strategy consulting, business development, management, brand management, hr consulting, pr, csr, networks, social media, international relations, polemology
Jan
2012 - Present
Community Manager Upscale & Luxury Brands / InterContinental Hotels Group
In charge of social marketing for InterContinental Hotels & Resorts, Hotel Indigo and Crowne Plaza Hotels & Resorts, the 3 global upscale and luxury brands of InterContinental Hotels Group's portfolio.
- Editorial strategy & content management
- Online reputation, technology & competitive watch
- Customer relationship management - fostering relevant communities around 3 very different brands
- Guest marketing & campaigns support
- Social media training & guidelines for properties
May
2011 -
Sept
2011
(Master's thesis) Lobbying Brussels: for a European corporate political strategy / IAE Lyon, University of Lyon Business School
Master's thesis defended in September 2011 and concluding my double degree curriculum - 60 pages-strong in-depths analysis focusing on the growing importance of corporate political strategy in Brussels.
PR, brand management and corporate marketing are amongst the keys to master this relatively new and ever-changing dimension of communication which is not the sole prerogative of large companies.
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(Topic) Making the most of Brussels: for a European corporate political strategy, or why a firm ought to care about how its interests are represented in the European Union, and how developing a corporate political strategy may be worth it from a firm’s standpoint?
Sept
2009 -
Jun
2011
ICT Manager & PR Consultant / ADELY (Student Association)
Under the direct responsibility of the Head of Communication of the Association, I was in charge of the online media communication plan (institutional website, blog, social networks...) as well as of the overall marketing tools' design (press releases, reports, brochures..). In addition, as a member of the ADELY, I help organising the Concours de Plaidoiries, a renowned yearly eloquence competition in LYON, with more than 2500 attendees.
Sept
2010 -
Dec
2010
Corporate Marketing & Brand Management Junior Consultant / ŠKODA AUTO a.s.
Comprehensive 4 months-long consulting mission incl. in-depths strategic analysis & recommendations to accompany Škoda’s corporate identity overhaul.
- design of the research involving internal (employees, execs...) & external (institutions, retailers, providers, competitors...) stakeholders: 500+ were surveyed, 50+ interviewed
- methodical analysis of the data collected, compared against competitors' newest moves and creation of an up-to-date, customised summary of the key findings
- crafting of 3 possible routes in terms of corporate marketing & brand management strategy, followed by our recommendations about our preferred one and how to effectively implement it
Apr
2010 -
Aug
2010
International Development & Careers Services Intern / EMLYON Business School
Structuring and developing the new international CRM database, corporate partnerships development, preparation of 3000 attendees-strong careers events
Jun
2009 -
Jun
2010
Polyvalent Waiter & Bartender - Student Job / L'Epicerie Lyon
Bartender in a typical French Bistrot in LYON, which welcomes more than 450 pax on a daily basis and is praised in several local, national and international guides for its ambiance and its food.
A good and consistent balance between efficiency and availability for the clients is the key point here, along with stocks and tasks management and a strong team spirit.
Nov
2007 -
Jun
2008
Polyvalent Employee - Drive-in / Mc Donalds
Within a really enthusiastic team I learned from this first work experience a lot to build on: team spirit, efficiency, rapidity, quality, customer relation...
-
2010
-
2011
Vysoká škola ekonomická v Praze
MSc
in
International Business - European Business Realities
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2009
-
2011
IAE Lyon - University of Lyon Business School
MSc
in
International Management - European Business Realities
Activities: Debate Team, Public Relations & ICT Manager for the ADELY (Association of LYON 3 Students)
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2006
-
2009
Université Jean Moulin (Lyon III)
2009
in
International Political Science & Business Administration
Activities: Debate Team, IT Communication for a Student Association
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2004
-
2006
Lycée Jean Moulin, Lyon
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2003
-
2004
Lycée Fabert, Metz
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Websites:
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Honors:
Finalist of the Boston Consulting Group Strategy Cup CEE 2010
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- Bachelor in International Political Science with a "B" (ECTS Grading Scale)
- Bachelor in Business Administration with a "B" (ECTS Grading Scale)
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- Baccalauréat S/SVT (A-degrees in Sciences, or 1st Year Undergraduate) with a "B" (ECTS Grading Scale)
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Interests:
PR Management, European Lobbying, International Relations, Strategic Analysis, HR Consultancy, Social Media, Community Management